EXPERIENCE
Results-driven professional with a computer science background, bridging technical and business perspectives to deliver impactful outcomes. Head of Entertainment and Google Home App testing, aligning AI-integrated hardware and app features, uniting diverse teams, and translating complex challenges into actionable strategies for user-centric solutions.
ACHIEVEMENTS
Managed the beta testing population of 3.7K internal users, elevating product confidence and ensuring a seamless global user experience in the successful product launch to over 1 million users globally.
Directed social media campaigns for 5 cryptocurrency-monetized albums curated by various musical artists, also known as hedsTAPES. Also managed content for three musical events in NYC and LA, resulting in a significant 42% engagement boost on Twitter and Instagram, enhancing the online presence of albums and live events.
Led the strategic management of software releases for critical adjustments in device-side firmware and the Google Home app, successfully deploying fixes to over 720K devices. Ensured compliance, minimized legal risk, and played a pivotal role in Google's victory in the Sonos v. Google patent infringement case.
Led the launch narrative at each gate review, aligning stakeholders with insights to ensure stability across ~10K devices and a seamless, high-quality launch in 20 countries, achieving a 4.5 satisfaction rating.
Redefined Strategy for 3P Partnership
Tailored standard testing strategy to focus solely on technical Matter commissioning for LG TV testing, improving time efficiency by 20% and enabling a more solution-focused and scalable framework for current and upcoming 3P partnerships.
Drove Quality for Backward Compatibility
Unified Android TV, Google TV, and Chromecast TPM teams to execute cohesive backward compatibility strategy for in-market Chromecast devices, resolving operational blockages and delivering successful testing thus launching new hardware to 2 million users globally.
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CERTIFICATIONS
LLM Google Bootcamp
Google Product Management 101
Harvard Business School Summer Venture in Management Program
EDUCATION
B.S. in Computer Science from Michigan State University College of Engineering
Concentrations in Business and User Experience